To Harness Real Design
PRIVACY POLICY
Effective Date: 3.1.26
THRD LLC THRD operates through controlled digital circulation. This Privacy Policy outlines how information is collected, used, and protected when individuals access our website, inquiry forms, or private order documents.
1. Information We Collect When you engage with THRD — including through inquiries, private order forms, or ledger registration — we may collect: • Full name • Email address • Phone number • Shipping address • Billing information • Order history • Communications with THRD Payment information is processed through secure third-party providers and is not stored directly on THRD servers. We may also collect limited technical data (IP address, device type, browser type) for security and system optimization.
2. Ledger & Controlled Access Access to certain collections and order forms may require inclusion in the THRD private ledger. Information submitted for ledger registration is used solely to: • Verify identity • Manage allocation access • Distribute collection releases • Maintain controlled circulation of THRD products Ledger information is never sold or rented to third parties.
3. How Information Is Used Your information may be used to: • Process and fulfill orders • Provide access to private collections • Communicate regarding inquiries or allocations • Improve site performance and security • Maintain internal records We do not sell personal data.
4. Data Protection THRD employs commercially reasonable safeguards to protect personal information from unauthorized access, misuse, or disclosure. While no digital transmission is entirely secure, we implement security protocols consistent with modern e-commerce standards.
5. Communications By submitting an inquiry or order, you consent to receive communication from THRD regarding: • Collection releases • Order updates • Access confirmations • Relevant brand communications You may opt out of non-essential communications at any time.
6. Data Retention Personal information is retained only as long as necessary to fulfill operational, legal, or security requirements.
7. Updates to This Policy THRD reserves the right to update this Privacy Policy as operational structure evolves. Updates will be reflected with a revised effective date. For privacy-related inquiries: contact@openthrd.com
RETURN POLICY
Private Circulation Terms THRD operates under a controlled allocation model. Products are released in limited quantities and distributed through private access. Because of this structure, all sales are considered final unless otherwise stated below.
1. Final Sale Policy All items are final sale. We do not accept returns or exchanges due to: • Sizing preference • Change of mind • Buyer’s remorse • Delayed delivery outside carrier control Please review sizing and product details carefully prior to submitting your order.
2. Damaged or Incorrect Items If you receive an item that is: • Defective • Damaged in transit • Incorrect based on your confirmed order You must contact THRD within 5 days of delivery at: contact@openthrd.com Include: • Order number • Clear photographs of the issue • Description of concern If approved, THRD may offer: • Replacement (if inventory permits) • Store credit • Repair arrangement Resolutions are determined at THRD’s discretion.
3. Allocation Integrity Orders placed through the private order form represent intentional allocation requests. THRD reserves the right to: • Cancel suspicious or duplicate orders • Refuse service where misuse of private access occurs • Revoke future ledger access for policy violations
4. Shipping Responsibility Once an order has been transferred to the shipping carrier, THRD is not responsible for: • Lost packages marked delivered • Carrier delays • Customs delays for international orders Shipping issues must be resolved with the carrier directly, though we will assist where reasonable. 5. Contact For policy inquiries: contact@openthrd.com